Case study

CVS Health is Fortune 6 health solutions company that delivers care like no one else can.
The problem
Reimagine the CVS.com search experience and help customers find products faster.
My role
As the lead product designer, I was responsible for:
The work


Outcome
Deliverables
Testimonial
I’ve worked with so, so many designers over the years -- and don’t get me wrong, I generally love working with them, but their reputation for being prickly is not unearned. What makes Hugo different is the fact that he can listen; he understands that his artistic vision doesn’t exist in a vacuum but is the output of collaboration with a broad, multidisciplinary team. The end result of this too-rare attitude? His contributions are valued more highly than his peers because of his soft touch, and he consistently produces stellar work. If you don’t just want design work back based on a creative brief but want an integral member of the team, you should give Hugo a call.”
Next project
Owned UX end-to-end for an AI-powered digital assistant for Brazil’s largest bank (98M+ customers) through a Microsoft co-innovation squad, shipping the MVP in 4 months.